Shipping & Returns

Please allow 2-3 business days for shipping of in-stock items. Most orders ship same day or next day. Made to Order gear will ship within the timeline noted on the listing.

local pickup

We partner with Stitch Tech on NE Sandy for repairs and free local pickup.

Stitch Tech is located upstairs at The Mountain Shop (1205 NE 33rd Ave). They are open 10-4pm (closed holidays).

When selecting the local pickup option, please allow up to 1 week for in-stock items and up to 3-4 weeks for made-to-order items.

returns

Unused stock items may be returned for a refund within 30 days of purchase (with receipt).  

• We do not accept returns for custom items, pre-sale items, clearance items, or items bought at any of our third party retailers.
• Refunds will be issued after we receive the item, for the final price of the bag only, not including shipping charges.
• Returns over $300 will automatically have a 15% restocking fee applied. 
• Once we receive your returned item, we'll inspect it to make sure it's unused, then issue a refund, if applicable. A restocking fee may be applied for products showing minor signs of wear. If your refund is denied, we will contact you and we can return the item to you for a small shipping charge.